Shipping Policy

Last Updated: July 2026

Thank you for shopping with True Fitness!

Digital Products

Most True Fitness products, including app subscriptions, digital programs, workout plans, and online services, are delivered electronically. Once your purchase is complete, you'll receive access instructions via email or through your True Fitness account. No physical shipping is required for digital purchases.

Physical Merchandise

If you purchase physical products such as apparel, accessories, or fitness equipment, orders are typically processed within 2–5 business days. Once your order ships, you'll receive a confirmation email with tracking information.

Estimated shipping times:

• United States: 3–7 business days
• International: 7–21 business days (where available)

Shipping times may vary due to carrier delays, holidays, weather, or other circumstances outside of our control.

Shipping Rates

Shipping costs are calculated during checkout based on your delivery address and selected shipping method.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. True Fitness is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days of the delivery date at getfit@thetruefitness.com. We'll work with the shipping carrier to resolve the issue as quickly as possible.

Questions

If you have any questions regarding your order or shipping, please contact us:

True Fitness LLC

📧 getfit@thetruefitness.com

🌐 www.truefitnessdc.com